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Coaching Services

Supporting continuous growth and learning for family members and leaders

The Challenge

The long-term success of a family enterprise hinges on more than just strong business acumen. It’s built on the strength of its human capital — the well-being and development of individual family members, and their ability to work together productively towards a shared vision. Yet as successful family enterprises grow in size, they inevitably face increasing complexity, and the demand for targeted coaching becomes even more crucial.

Family leaders often grapple with several critical questions that will shape the future of the enterprise:

  • What are the unique skills and attributes that make for effective leadership and educated, engaged family owners in our system?
  • Are our family leaders looking to define a collective purpose, strengthen vital relationships, or make complex decisions that will impact generations?
  • How can a deeper understanding of the family’s core values and relationship with wealth transform leadership styles and intergenerational dynamics?
  • How can leaders better engage with their roles and responsibilities, consider their impact on the broader family enterprise system, and cultivate an enduring legacy?

To be clear, coaching isn’t just for traditional “leaders” and it goes beyond more systematic-focused business advice. It addresses the intricate dynamics of family relationships, ownership considerations, and the long-term vision for the enterprise. While experience or instinct are valuable, family members often benefit from the structured guidance and objective perspective a skilled coach can provide. This helps to unlock the full potential of family members so they can effectively navigate the unique challenges inherent to family businesses.

Our Coaching Solution

Coaching is a thought-provoking and creative partnership designed to help individuals, groups, or teams bring out their best personal and professional selves. It is a structured, yet emergent, process that helps explore solutions, overcome limitations, and foster accountability.

LGA’s coaching practice features experienced coaches with proven track records working with family enterprises around the world. They develop tailored approaches for family members and leaders, supporting them in building the resilience and self-awareness needed to successfully navigate the intersecting challenges of family dynamics, ownership, and business oversight inherent in a complex family enterprise.

Our specialized coaching services are tailored to the unique roles and responsibilities within a family enterprise. LGA offers targeted support to help you succeed, whether you’re running the business day-to-day, overseeing its governance, or stewarding your investment in the family business for the future.  Specifically:

  • Operating Owners: As a leader involved in the daily management of the enterprise, your focus is on performance and execution. Our coaching helps you excel in your role by enhancing your executive skills, strategic decision-making, and leadership presence – directly impacting the company’s success and empowering you to lead with greater confidence and insight.
  • Governing Owners: Serving on a board or family council requires a distinct skill set focused on strategic oversight, execution of prioritized initiatives, and fiduciary responsibility. We help you govern effectively as our coaching supports Board Chairs, Directors, Trustees, Shareholders, and Family Council Presidents in leading with clarity and building a collaborative and effective governance culture – ensuring you contribute productively to long-term strategy and health.
  • Engaged Owners: As an owner who is not involved in day-to-day operations, your role is to be an educated, engaged, and responsible shareholder. Our coaching prepares you for this vital function by helping you understand the enterprise’s structure, participate meaningfully in family meetings, and prepare for potential future governance roles – enabling you to be a confident and responsible steward of your family’s wealth.
  • Investing Owners: For owners whose primary connection to the enterprise is financial, our coaching focuses on providing the clarity and confidence needed to be an informed investor.  Our coaches can help you understand the value and performance of your investment, engage productively with advisors, and feel secure in your role as a capital provider – positioning you to clarify what type of owner you aspire to be.

How does it work?

Effective coaching helps families foster healthy dynamics and relationships by nurturing the essential skills family members need, both individually and as a team. It also enables effective collaboration across generations, and ensures a healthy culture of leadership and stewardship rooted in the family’s unique values. Coaching for individual owners, regardless of their function, within a family system helps them become their best selves, which is especially important for effectively engaging within a challenging family enterprise context.

Our LGA coaches specialize in family enterprises, providing tailored coaching services to different types of owners that address the unique intersection of family dynamics and business operations. These services increase self-awareness and provide tools to support development in the following key areas

Facilitating Communication and Conflict Resolution

  • Improving Communication Skills: We help family members develop effective listening, speaking and feedback skills, tailored for both business and personal contexts.
  • Enhancing Awareness of Underlying Issues: We support members in exploring the deeper nature of family conflicts from different angles, unlocking breakthrough perspectives that can support future resolution.
  • Facilitating Critical Conversations: We guide challenging discussions about roles, responsibilities, performance, compensation, and succession planning, supporting conflict resolution through proven strategies and techniques.  
  • Establishing Communication Protocols: We help families create guidelines and structures for regular communication, such as family meetings, to ensure everyone is informed and heard.

Navigating Family Dynamics in the Business

  • Addressing Emotional Issues: We provide a safe space to discuss and work through emotional complexities that arise from family members working together, such as sibling rivalry or parental expectations.
  • Managing Entitlement and Nepotism: We develop strategies to address perceptions of favoritism and ensure that roles and rewards are based on merit.
  • Strengthening Family Cohesion: We facilitate activities and discussions that promote unity, trust, and a shared vision among family members involved in the business.

Individual Coaching for Family Members

  • One-on-One Coaching: We provide personalized support to individual family members to address their specific challenges, develop skills, and enhance their self-awareness within the context of the family business – whether they are operating owners, governing owners, engaged owners or investing owners. 
  • Executive Coaching for Family Leaders: We offer tailored coaching to family members in various leadership positions to improve their effectiveness and navigate the complexities across the various roles within family enterprise.
  • Coaching for Younger Next-Gen: We help younger Next-Gen individuals navigate the complexities of growing up in a family of means by ensuring clarity of purpose and supporting the development of stewardship values and a resilient mindset. Our coaching spans their full leadership journey, from taking on a new role to various forms and functions of leadership, and supporting successful succession.

 

Family Coaching for Dyads or Groups

  • Coaching for Intergenerational Pairs: We bridge the gap between generations to enhance relationships, align vision and execution, and carry the legacy of the family enterprise into the future.
  • Coaching for Family Groups: We facilitate new ways to engage in productive conflict and move forward together, even when interpersonal challenges exist, all in service of the health of the family business system.
  • Team Coaching: We work with specific subsystems, such as committees, senior leadership, and boards, to enhance their autonomy, alignment, and collaboration towards collective goals.
 
 

How does your family benefit?

LGA’s Coaching services are available to support your family and non-family leaders, as well as the broader family enterprise by providing:

  • A neutral third party who understands the unique challenges and opportunities present in this environment.
  • Guidance, tools, and frameworks to help you, your family, and key leaders work more efficiently together, enhance collective decision-making, and ensure the health of your relationships and the prosperity of your business for generations to come.
  • Personalized support tailored to individuals or groups of family members to address specific challenges, improve self-awareness, and strengthen the management of relationships and interactions with stakeholders across the family enterprise.






Case Studies

Case Study: Establishing a family office.

A successful family office will be a focal point for addressing a broad range of topics for a family.
This will include coordination of work from advisors on tax, legal, investment and other services.
The office should also have a strong risk management perspective.

Case Study: Transitioning a family office

Many family offices were established decades ago. Leaders of many offices are nearing retirement age. Recently an office, established in the early 90s with a non-family leader, engaged LGA to help them deal with executive transition. This office was set up by the wealth creator and operates as a Controlling Owner family office. The patriarch in his 80s had transferred ownership to the siblings in the next generation.

Newsletter

LGA Insights – October 2025

These last few months have been filled with activity, as we’ve expanded our global footprint through the addition of new team members, and increased our presence in Asia, Africa and the Middle East. Later this summer, we will begin publishing episodes for the second season of our LGA Lighthouse Podcast, and will continue sharing fresh insights through a variety of articles, interviews, and other thoughtful content generated by our global advisory team.

Within that context, we’re thrilled to share with you the latest reflections from our Partner, Fernanda Jaramillo. In this edition of LGA Insights, Fernanda describes the importance for enterprising families of establishing and maintaining a shared vision to ensure continuity and legacy—particularly in moments of generational transition.

-Articles

The Enterprising Family Tree: Nurturing Your Roots for Lasting Growth

Envisioning the family enterprise as a tree allows us to better understand the practical hierarchy at play: the roots represent the foundational family dynamics, the strong trunk embodies the ownership structure, and the expansive canopy symbolizes the diverse business ventures. This visual framework brings new clarity to the dynamic interplay of roles, responsibilities, and priorities across all facets of the family’s enterprise.

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