circle

Case Study: Transitioning a family office

Many family offices were established decades ago. Leaders of many offices are nearing retirement age. Recently an office, established in the early 90s with a non-family leader, engaged LGA to help them deal with executive transition. This office was set up by the wealth creator and operates as a Controlling Owner family office. The patriarch in his 80s had transferred ownership to the siblings in the next generation.

A next generation family leader contacted LGA to assist them in solving the office leadership retirement issue and help design version 2.0 of their family office. LGA started work by conducting a series of interviews and reviewing key documents to get a clear understanding of the current situation. The interviews included all the G1 and G2 members, all personnel in the family office and key advisors to the family. Based on the interviews, it became clear that in addition to addressing the office executive leadership transition, this family needed to transition governance from G1 to G2 with flexibility to allow G3 involvement in the future.

Our work for this family followed two paths: One focused on the operational issues for running the office, and the second on modifying the governance structure to successfully transition from a Controlling Owner office to a Sibling Partnership office. Governance changes also included engagement with G3 family members who are all young adults. LGA identified key characteristics for the new office leader. We also clarified roles family members held in the office. The current non-family leader’s role will be split into two roles. A candidate was identified to fill one of the roles. A search was conducted for the other role. The governance structure was revised.

Communication was also identified as a critical driver of success. LGA encouraged the patriarch and matriarch to share their visions and intentions for the purpose of this wealth directly with G3. Family meetings began to start the process of educating G3 about the family wealth and expectations that come with it. This multi- year process has helped to bring clarity and stability to the whole system, and laid the foundations for continued success into the next generation.

Authors

Related services

Preferred Language:


Lansberg Gersick Advisors complies with GDPR guidelines. Please confirm you agree to receiving Emails from us:

Please check the box to agree to our data protection policy

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Recommended for you

-Articles

Why It Took Me Three Years to Finish HBO’s Succession and What It Teaches Us About How Not to Run a Family Enterprise

I tried to watch the award-winning HBO series on numerous occasions, stopping repeatedly, not because it wasn’t brilliant, but because it was brutal. The cynicism, humiliation, and constant power games felt too extreme. For anyone working closely with multi-generational family enterprises, this world of perpetual chaos and zero-sum power felt not only far removed from our reality, but was also a painful mirror reflecting everything that causes a family enterprise to fail.

-Podcasts

Can Families Find Purpose by Giving Together?

In this episode of the LGA Lighthouse podcast, host Tim Yeung interviews Ashley Blanchard, a Partner at LGA and an expert in family philanthropy. Drawing on her co-authored study with Wendy Ulaszek for the National Center for Family Philanthropy, Ashley shares insights on how families can successfully engage the next generation, balance individual interests with collective purpose, and navigate the journey of professionalizing their philanthropic efforts.

Newsletter

LGA Insights – October 2025

In this edition, you’ll find a fresh perspective on the “three circles” from Nate Hamilton, who introduces a powerful metaphor of the Enterprising Family Tree, visualizing how Family, Ownership and Business systems are all inextricably linked.

We also feature the latest insights from Fernanda Jaramillo and Gustavo Carvajal who examine the critical role of the Board Chair in a family enterprise.